Queue Management
We built queue management systems for bank branches and hospitals. Customers take a ticket at a kiosk or by SMS, see their number called on screen and by voice, and are served in order, while managers see waiting times as they happen.
- Client
- Banks and hospitals
- Industry
- Banking and payments
What we built
- Touch-screen kiosks with printed tickets
- Tickets by SMS, so customers can wait elsewhere
- Display screens and voice calling in English and Swahili
- Priority queues for elderly, VIP and emergency cases
- Routing by counter and service type
- Live dashboard of waiting and serving times
- Daily reports per branch, service and counter
We can build this for your organisation.
A short call is usually enough for us to tell you how we would approach it, how long it would take and roughly what it would cost.